Privacy Policy

The following privacy notice details the who, what, why, where, when and how of collecting your personal information.

1. Definitions

When we say “we”, “I”, or “us”, we are referring to Payce Your Change.

When we say, “services” and “programmes”, we are referring to Payce Your Change providing coaching and related services to individuals.

2. Who has access to your information?

Payce Your Change collects and has access to your information. Under no circumstances, will we sell your data. We may share essential information with sub-contractors All third party data processors used on this website are GDPR compliant. This website uses the following:

  • WordPress is the platform used to develop this website.
  • Totemic IT provide secure hosting and the domain name for this website and our clients.
  • Google Analytics is used to track the use of our website.

3. What information do we collect about you?

We only ever ask for your first name, last name, email address and telephone number when contacting us via this website. If you decide to work with us, we will ask for your full address for invoicing purposes.

In email responses, if you have a detailed email signature, this information may be sent to us by reply.

We also collect anonymous data on your use of to help us to make improvements to your experience when using this website.

4. Why do we collect your information?

We collect your information to:

  • arrange and discuss working together
  • send you programme materials
  • ask for your feedback on our service
  • ask for data for case study material
  • process proposals, contracts, agreements and invoices
  • respond to any queries or requests
  • comply with legal requirements
  • send you updates, insight, advice and offers direct to your inbox (if you’ve subscribed to our mailing list)

5. Where is your data stored/used?

All data is stored on a secure computer and can only be accessed by the business owner.

6. How long is your data stored for?

Any personal information shared with us for the purpose of your coaching journey will be kept for up to three years after the end of us working together, however, your name, address and email address will remain on invoice records for the purpose of tax for the length of time required by HMRC and in emails sent between us.

When submitting an enquiry via our website, your details are sent straight to the business owner, Elizabeth Payce, via email. 

7. How is your data used?

Any data submitted to Payce Your Change via or by any other means is only ever used solely for the purpose in which it is supplied.

Only the required data is collected.

8. Your rights

The GDPR provides the following rights for individuals (data subjects):

  • The right to be informed 
  • The right of access 
  • The right to rectification 
  • The right to erasure 
  • The right to restrict processing 
  • The right to data portability 
  • The right to object 
  • Rights in relation to automated decision making and profiling.

If you would like a copy of some or all of your personal information or to request rectification or erasure, please contact us. We will respond to your request to modify or delete information within 28 days.